Imprint (Legal Notice) & Privacy Policy
Imprint
Operator of this website:
Lee Moye
Smart Driving Group Ltd.
15 Barley Fields
Thurston, Bury St. Edmunds
IP31 3TF, United Kingdom
Company Registration Number: 14693030
VAT Identification Number: Not registered
Contact Information:
Email: enquiries@smartdrivinggroup.co.uk
Phone: +44 1284 245562
Smart Driving Group Ltd. customer privacy notice
This privacy notice tells you what to expect us to do with your personal information.
Contact details
Post
15 Barleyfields, Thurston, , BURY ST. EDMUNDS, Suffolk, IP31 3TF, GB
Telephone
+44 1284 245562
enquiries@smartdrivinggroup.co.uk
What information we collect, use, and why
We collect or use the following information to provide and improve products and services for clients:
- Names and contact details
- Usage data (including information about how you interact with and use our website, products and services)
We collect or use the following personal information for the operation of client or customer accounts:
- Names and contact details
- Marketing preferences
- Technical data, including information about browser and operating systems
We collect or use the following personal information to comply with legal requirements:
- Name
- Contact information
We collect or use the following personal information to protect client welfare:
- Names and contact information
We collect or use the following personal information for recruitment purposes:
- Contact details (eg name, address, telephone number or personal email address)
- Date of birth
- Employment history (eg job application, employment references or secondary employment)
- Education history (eg qualifications)
We collect or use the following personal information for dealing with queries, complaints or claims:
- Names and contact details
- Address
Lawful bases and data protection rights
Under UK data protection law, we must have a “lawful basis” for collecting and using your personal information. There is a list of possible lawful bases in the UK GDPR. You can find out more about lawful bases on the ICO’s website.
Which lawful basis we rely on may affect your data protection rights which are in brief set out below. You can find out more about your data protection rights and the exemptions which may apply on the ICO’s website:
- Your right of access – You have the right to ask us for copies of your personal information. You can request other information such as details about where we get personal information from and who we share personal information with. There are some exemptions which means you may not receive all the information you ask for. You can read more about this right here.
- Your right to rectification– You have the right to ask us to correct or delete personal information you think is inaccurate or incomplete. You can read more about this right here.
- Your right to erasure– You have the right to ask us to delete your personal information. You can read more about this right here.
- Your right to restriction of processing– You have the right to ask us to limit how we can use your personal information. You can read more about this right here.
- Your right to object to processing– You have the right to object to the processing of your personal data. You can read more about this right here.
- Your right to data portability– You have the right to ask that we transfer the personal information you gave us to another organisation, or to you. You can read more about this right here.
- Your right to withdraw consent– When we use consent as our lawful basis you have the right to withdraw your consent at any time. You can read more about this right here.
If you make a request, we must respond to you without undue delay and in any event within one month.
To make a data protection rights request, please contact us using the contact details at the top of this privacy notice.
Our lawful bases for the collection and use of your data
Our lawful bases for collecting or using personal information to provide and improve products and services for clients are:
- Consent – we have permission from you after we gave you all the relevant information. All of your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time.
Our lawful bases for collecting or using personal information for the operation of client or customer accounts are:
- Consent – we have permission from you after we gave you all the relevant information. All of your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time.
Our lawful bases for collecting or using personal information to comply with legal requirements:
- Consent – we have permission from you after we gave you all the relevant information. All of your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time.
Our lawful bases for collecting or using personal information to protect client welfare are:
- Consent – we have permission from you after we gave you all the relevant information. All of your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time.
Our lawful bases for collecting or using personal information for recruitment purposes are:
- Consent – we have permission from you after we gave you all the relevant information. All of your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time.
Our lawful bases for collecting or using personal information for dealing with queries, complaints or claims are:
- Consent – we have permission from you after we gave you all the relevant information. All of your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time.
Where we get personal information from
- Directly from you
How long we keep information
Data Retention
We retain personal data only for as long as is necessary to fulfil the purposes for which it was collected and to meet legal, regulatory, or operational requirements. Electronic records are stored securely for a period of up to seven years, unless otherwise requested by the customer, after which they are safely deleted. Paper records, including CBT or other official certification documents, are retained for up to two years and are stored in a locked, secure location with restricted access. Once the applicable retention period has expired, all records are securely destroyed.
How to complain
If you have any concerns about our use of your personal data, you can make a complaint to us using the contact details at the top of this privacy notice.
If you remain unhappy with how we’ve used your data after raising a complaint with us, you can also complain to the ICO.
The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline number: 0303 123 1113
Website: https://www.ico.org.uk/make-a-complaint
Last updated
05.02.2026